Installation

...the problem might be related to Microsoft Outlook integrity. Prior to reinstalling Safe PST Backup, please perform the following:

1. Uninstall Product (Start-> Control Panel-> Add or Remove Programs).

2. Use the Detect and Repair feature in Microsoft Outlook Help menu to make sure it is operating properly. You may need the original Microsoft Office® or Microsoft Outlook CD-Rom. If Detect and Repair was unsuccessful, please address the issue to Microsoft support team or IT Professionals. Installation of 4Team software will not be possible until Microsoft Outlook integrity is restored.

• Please keep in mind that the "Detect and Repair" feature is not related to our software and recommended to be performed each time you experience functional problems with Microsoft Outlook.

• Please refer to our FAQ & Troubleshooting section of the HELP documentation.

•  For IT Professionals in order to restore Microsoft Outlook integrity:

• Use the “Detect and Repair ” feature in your Microsoft Outlook (you may need the original Microsoft Office or Microsoft Outlook CD-Rom). If this feature is successfully fulfilled, you may proceed to the next step. If not, we recommend that you save your *.pst file and repeat the procedure, but this time with "Discard my..." checked. Use the SCANPST feature, which will check the integrity of your *.pst file. Find this file in your computer and remember the name. Close Microsoft Outlook.

• Find the SCANPST.EXE file on your hard disk. Launch the program by clicking on SCANPST.EXE.

• In the dialogue box click "Browse..." and choose the path for your *.pst file. Click "Open". Then click "Start”. If the program finds any problems, click "Repair". Click "Close". If the problems persist, address them to Microsoft support team.